Privacy Policy
Effective Date: 17th November 2025
Welcome to Starbest eCommerce Store. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shop.starbestng.com , purchase our products, or interact with us in any way.
1. Information We Collect
A. Personal Information You Provide:
- Contact Information: Name, email, phone number, addresses.
- Account Information: Username, encrypted password.
- Payment Information: Stored by secure third-party processors.
- Communications: Emails, messages, support tickets.
- User Content: Reviews, comments, feedback.
B. Automatically Collected Information:
- Device Information: IP address, browser type, device info.
- Usage Data: Pages viewed, time spent, referral links.
- Cookies & Pixels: Tracking technologies.
- Approximate Location: Based on IP.
C. Information from Third Parties:
- Payment processors
- Shipping carriers
- Analytics tools
- Marketing partners
- Social media platforms
2. How We Collect Information
- Direct input from you
- Automated tracking technologies
- Third-party integrations
3. How We Use Your Information
- Order processing and delivery
- Account management
- Customer support
- Personalization
- Marketing (where legally allowed)
- Security and fraud prevention
- Legal compliance
4. How We Share Your Information
We may share information with:
- Service Providers
- Legal authorities (if required)
- Business partners in acquisitions/mergers
We do not sell your personal information.
5. Cookies & Tracking Technologies
We use necessary analytics, functionality, and advertising cookies. You may disable cookies in your browser settings.
6. Data Security
We use reasonable protections including encryption, access controls, and secure payment processing.
7. Data Retention
We retain personal data as long as necessary to fulfill legal and business purposes.
8. Your Privacy Rights
Depending on your region, you may have rights such as:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
- Withdraw consent
9. Third-Party Links
We are not responsible for third‑party website privacy practices.
10. Children’s Privacy
We do not knowingly collect data from children under 16.
11. International Data Transfers
Your data may be processed in Nigeria.
12. Changes to This Policy
We may update this Policy at any time. Updates will be posted here with a new Effective Date.
13. Contact Us
Email: sales@starbestng.com
Store address: 20 Francis Oremeji Street, Computer Village, Ikeja, Lagos State
